For the purpose of improving the understanding and building up confidence between the staffs of CMS and Thomas Miller, Mr. Li Yuejin and Mr. Chen Keyu paid a visit to Thomas Miller's Hong Kong Office. The opportunities of general  presentation and individual conversation had been given which seems helpful for CMS staff to understand what are the claim executive need indeed, as well as for TM staff to understand the current structure of CMS and its service ability.

Besides the visit to Thomas Miller, Mr. Li and Mr. Chen took the chance to arrange several visits to other clubs' Hong Kong offices at the same time.